Terms of Use

Last updated: 01/11/2026

drkotrotsos.com belongs to Ioannis Kotrotsos, ENT Surgeon, Phoniatrician, Paediatric Audiologist, Kifisias Avenue 90, 115 26 Athens, Greece, phone +30 694 486 8483, email info@drkotrotsos.com. By using the website, you accept the following terms.

1. The content of the website does not replace a medical examination

The texts, articles and videos on this website are for information only. They are written or reviewed by the doctor, but they cannot take your individual case into account. They are not a diagnosis or treatment instruction and do not replace an examination by a doctor. Do not stop or change any treatment based on what you have read here without first speaking to your doctor.

In an emergency, such as difficulty breathing, heavy bleeding or sudden hearing loss, do not wait for a reply from the website or by email. In Greece, call the National Ambulance Service (EKAB) on 166 or the European emergency number 112.

2. Online appointments

A booking made through the website is confirmed once you receive a confirmation email. Please provide correct contact details so that we can inform you if a change is needed. If you cannot attend, cancel or reschedule your appointment at least 2 hours in advance, using the link in the confirmation email or by phone.

Appointments for children are booked by a parent or guardian, who accompanies the child to the visit.

3. Online second opinion

The online second opinion is an assessment of your case based on the tests and medical documents you send us and a consultation with the doctor via Google Meet. As it does not include a clinical examination, the doctor may decide that, in order to give you a safe opinion, an in-person examination or further tests are needed, and will tell you so.

The service is not suitable for emergencies. To make the most of it, send all relevant tests and describe your medical history accurately. For the video call you need a device with a camera, a microphone and a stable internet connection.

The cost of the online second opinion is €40 per 15 minutes and is paid in advance when booking, via Stripe. A receipt is issued for every payment. After the session, a written summary is provided within 24 hours.

4. Intellectual property

The texts, photos, videos, logo and design of the website belong to the doctor or are used under licence. They may not be reproduced without written permission. You may share a link to any page or quote a short excerpt, citing the source with a link.

5. Links to other websites

The website contains links to other websites, such as scientific sources and the doctor's social media. We have no control over their content and are not responsible for it.

6. Liability

We make every effort to keep the content accurate and up to date, but medical knowledge evolves and we cannot guarantee that every piece of information applies to every case. We are not responsible for decisions made solely on the basis of the website's content without a medical examination, nor for temporary unavailability of the website for technical reasons. Nothing in these terms limits any liability that cannot be limited by law.

7. Personal data

How we process your data is described in our Privacy Policy.

8. Applicable law

These terms are governed by Greek law. The courts of Athens have jurisdiction over any dispute, without prejudice to your rights as a consumer under applicable law.

9. Changes to these terms

We may change these terms when the website's services change. The version in force is always the one on this page, with the date of the last update.